Why do customers choose us, the main main factors:
⑴、Price factor
In general, the price affected by the larger raw materials, for the cable industry, core prices, will inevitably lead to cable cable costs increase, such as fiber anti-dumping in recent years, resulting in fiber tension, the price rose, the cable industry as a whole Prices have appeared no small increase.
⑵、Quality factor
For quality problems, personally feel that by a corporate pattern control, if not the customer as a friend to do, but a one-time transaction, that produced the product, the quality is certainly not good to where to go.
⑶、Professional factors
The production of the product, performance requirements, packaging, transportation, construction and other links, we need to seriously study, only to do our professional level to solve the problem of most customers, customers will think you are professional.
As the cable industry, the professional knowledge requirements are very high, if you do not understand the product knowledge, the customer asked you can not answer the question, even if you want to ask the customer questions, do not know how to ask, how to ask? So we must have our own knowledge of the cable to grasp the firm, so that customers feel that you are professional enough, customers will trust you.
⑷、Service factor
The last service this is very important, even if you do the price is very affordable, good quality, but also enough professional, but if you do not good enough, customers will not find you. Service is reflected in many aspects, from the customer to send the first step, that is often said that the first impression, and then you communicate with the customer tone, group words, or a sense of humor, etc., good service Sometimes bring unexpected results.
Here we give an example;
If the customer orders, to the date of delivery, delivery does not meet customer requirements, but did not give the customer a reasonable explanation, I believe that customers will feel very frustrated, if shipped, because the road delay, but you No tracking, until the customer calls over urging you know that customers have not received the goods, the customer will be very angry. On the contrary, if after shipment, you have been tracking and tell the customer the latest news, even if the middle for several other reasons delay a few days but you have detailed information to the customer tracking, I believe that even if the customer received the goods slower than expected A few days, customers are still able to accept. And let customers know that you have been for his service, so that customers feel that you are reliable.
So if we can do the price is reasonable, reliable quality, knowledge of professional, good service, then the order is very easy, the old customers return to a single chance is also large.
Post time: Mar-03-2021